BK88 Privacy Policy – How Your Information Is Kept Secure

BK88 (bk88.si) takes your privacy seriously. We believe your personal data belongs to you — we only use it temporarily, and only to the extent needed to deliver the best possible service.

In this Privacy Policy, BK88 clearly outlines what data is collected, why it is collected, how it is stored, and under what circumstances it may be shared. Keeping every player's data fully secure is our responsibility.

This policy applies to BK88's website, mobile app, and all other digital services. It takes effect whenever you use any of our platforms.

BK88 collects two types of data — information you provide directly and information collected automatically while you use the platform.

Information you provide directly:

• At registration: name, email address, phone number, and date of birth.
• During identity verification: national ID card or passport details.
• At the time of payment: bank account or mobile banking number.
• Information provided when contacting customer support.

Automatically Collected Data:

• IP address and device information (model, operating system).
• Browser information and session data.
• Pages visited on the platform and the time spent on each.
• Gaming activity and transaction history.

BK88 uses the data it collects for the following purposes:

BK88 will never share your personal data with third parties for marketing or advertising purposes without your explicit consent.

BK88 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Data for active accounts is retained for the full duration the account remains active.
• After account closure, transaction records may be retained for up to 5 years to meet legal obligations.
• Customer support conversations are retained for up to 2 years.
• Marketing-related data is deleted immediately upon opt-out.

BK88 may share your data with third parties only in limited, specific circumstances, which are outlined transparently below:

• Payment Processor: The necessary information is shared with the payment gateway to complete transactions.
• Game Providers: Limited technical data may be shared to operate third-party game software.
• Legal Authorities: Data may be disclosed to the relevant authorities when required by a court order or legal obligation.
• Fraud Prevention: Data may be shared with regulatory authorities if required during the investigation of suspicious activity.

BK88 will not share your data with any third party beyond the reasons stated above. All third-party partners are required to comply with BK88's privacy standards.

BK88 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

• Essential Cookies: These are required for the website to function properly. They include login sessions, security tokens, and similar essentials.
• Analytics Cookies: To understand how users interact with the site. This data is fully anonymized.
• Preference Cookies: To remember your language, theme, or other preferences.

You can disable cookies through your browser settings, though doing so may affect the functionality of certain features.

Every BK88 user has the following rights regarding their personal data:

To exercise any of these rights, contact the BK88 customer support team. You will receive a response within 30 days of your request.

Please note that in certain cases, legal obligations may prevent the complete deletion of some data. You will be informed of the reason should this apply.

If you suspect your child is using BK88, please contact us immediately at [email protected]. We will take prompt action.

BK88 uses industry-leading security measures to keep your data safe:

• All data transmissions are secured with 256-bit TLS/SSL encryption.
• Payment information is stored in compliance with PCI DSS standards.
• Regular security audits and penetration testing are conducted.
• Two-Factor Authentication (2FA) is available for added account security.
• Suspicious login attempts are automatically blocked.
• Staff access to data is strictly controlled and logged.

However, no transmission over the internet can be guaranteed as completely secure. If you notice any security issue, please contact us immediately.

BK88 may update this Privacy Policy when necessary. In the event of changes:

• You will be notified by email or via the platform before any significant changes take effect.
• The date of the latest update is always shown at the top of the page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend checking this page regularly.

For any questions, concerns, or data deletion requests related to this Privacy Policy, please reach out through the following:

• Live Chat: Chat with us directly on the website in English (available 24/7).
• Email: [email protected] (responses within 72 hours).